Terms of service

Donor Privacy Policy

Patriot Relief is committed to respecting the privacy of our donors. We recognize the importance of protecting the personal information you provide to us and have established this Donor Privacy Policy to guide our practices.

Information We Collect

We may collect the following types of donor information:
  • Personal Information: Name, address, telephone number, email address, and other contact details.
  • Donation Information: Amount, date, and method of donation. 
  • Payment Information: Credit card details, bank account information, or other payment details (securely processed).
  • Preferences: Information on how you prefer to be contacted and acknowledged. 

How We Use Your Information

The information collected is used for the following purposes:
  • To process and receipt your donation.
  • To thank and acknowledge your contribution.
  • To communicate updates about Patriot Relief’s activities, programs, and impact.
  • To comply with legal and regulatory requirements.

How We Protect Your Information

We take the following measures to ensure the security of donor information:
  • Personal information is stored securely, and access is limited to authorized personnel only.
  • Payment information is processed through secure third-party services and is not stored by Patriot Relief.
  • We implement safeguards such as encryption, firewalls, and regular monitoring to protect your data.

Sharing of Donor Information

We do not sell, rent, or share donor information with other organizations, except:
  • To process transactions through secure payment platforms.
  • When required by law or legal process.
  • With your explicit consent.

Donor Preferences

We respect your preferences regarding how and when we communicate with you. Donors may:
  • Opt out of receiving communications from us.
  • Request anonymity for their contributions.
  • Update or correct their personal information by contacting us.

Acknowledgment of Donations

Donors may choose to remain anonymous, and we will honor such requests in all acknowledgments and public materials.

Children's Privacy

We do not knowingly collect personal information from children under 13 without parental consent.

Policy Updates

Patriot Relief reserves the right to update or amend this Donor Privacy Policy as needed. Any significant changes will be communicated through our website or direct communication.

Merchandise and Apparel Delivery and Returns

At Patriot Relief, we are deeply grateful for your support and contributions. Due to the charitable nature of your purchase, we do not offer refunds. If your item isn’t the perfect fit, we encourage you to consider sharing it with a friend who can proudly wear and support our cause. However, your satisfaction is important to us.
If you receive a defective item, please contact us at info@patriotrelieffund.com. We’ll be happy to assist you in making it right. Thank you for standing with us and helping us serve communities in need—you make a difference with every purchase.